Your privacy, in plain English.

1Introduction

Cutty's Campground ("Cutty's," "we," "us," or "our") operates the website located at cuttys.com (the "Site") and the private, member-owned camping resort located at 2500 SE 37th St, Grimes, IA 50111 (the "Resort"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, use our Member Login portal, make an online payment, contact us, or otherwise interact with us.

By using the Site or submitting information to us, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Site.

2Information We Collect

2.1 Information You Provide to Us

We may collect personal information that you voluntarily provide to us, including when you fill out a contact or inquiry form, request the free 2-night stay offer, apply to join our team, register for or log in to the Member Login portal, request camper or event rentals, or otherwise communicate with us by phone, email, or in person. This information may include:

• Name, mailing address, email address, and phone number
• Membership account information and site/lot details
• Information submitted through the "Join Our Team" employment inquiry form
• Reservation, rental, and event details you provide
• Any other information you choose to include in messages to us

2.2 Payment Information

When you use the "Pay Online" feature, payments are processed by iPosPays, an independent third-party payment processor. Cutty's does not collect, view, or store your full credit card, debit card, or bank account numbers. Payment data you enter is transmitted directly to and handled according to the privacy policy and security practices of the payment processor.

2.3 Information Collected Automatically

When you visit the Site, we and our service providers may automatically collect certain technical information through cookies, pixels, tags, and similar technologies, including:

• IP address, browser type, device type, and operating system
• Pages viewed, referring/exit pages, and links clicked
• Date and time of visits, and general usage patterns

We use Google Tag Manager to deploy and manage analytics and marketing tags on the Site. These tools may set cookies or use similar technologies to help us understand how visitors use the Site and to measure the effectiveness of our content and offers.

2.4 Information from Third Parties

We may receive information about you from social media platforms (such as Facebook and Instagram) when you interact with our public pages, from review platforms such as Google, or from other third parties in connection with the services described in this Policy.

3How We Use Your Information

• Operating, maintaining, and improving the Site and Member Login portal
• Processing membership inquiries, rentals, event bookings, and the free 2-night stay offer
• Responding to inquiries, requests, and employment applications
• Communicating with you about your account, reservations, resort activities, and updates
• Sending promotional or informational communications, where permitted, and in accordance with your preferences
• Monitoring and analyzing usage trends and Site performance
• Maintaining the safety, security, and integrity of the Resort and Site
• Complying with applicable legal obligations and enforcing our Terms of Service

4Cookies & Tracking Technologies

Cookies are small text files placed on your device that help the Site function properly and help us understand how visitors interact with the Site. We use cookies and similar technologies (such as those deployed via Google Tag Manager) for essential site functions, analytics, and, where applicable, advertising purposes.

Most web browsers allow you to control cookies through their settings, including blocking or deleting cookies. Please note that disabling cookies may affect the functionality of certain features of the Site, such as the Member Login portal.

5How We Share Your Information

We do not sell your personal information. We may share information in the following circumstances:

• Service Providers — With vendors who perform services on our behalf, such as website hosting, payment processing (iPosPays), analytics (Google), and communications tools.
• Legal Requirements — When required to do so by law, regulation, subpoena, court order, or other legal process, or to protect the rights, property, or safety of Cutty's, our members, guests, or others.
• Business Transfers — In connection with a merger, sale of assets, financing, reorganization, or acquisition of all or a portion of our operations.
• With Your Consent — For any other purpose disclosed to you at the time of collection, or with your consent.

6Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to maintain membership and reservation records, comply with legal and tax obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or anonymize it.

7Your Choices & Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of your personal information, and the right to opt out of certain marketing communications.

• Marketing emails or texts will include an unsubscribe or opt-out mechanism, or you may contact us directly to opt out.
• You may request access to or correction of the personal information we hold about you by contacting us using the information below.
• You may disable cookies through your browser settings at any time.

We will respond to verifiable requests in accordance with applicable law.

8Children's Privacy

The Site and Member Login portal are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 through the Site. While Cutty's Resort welcomes families and children as guests, any membership account, online payment, or portal registration must be made by an adult. If we learn that we have inadvertently collected personal information from a child under 13 through the Site, we will take steps to delete such information.

9Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

10Third-Party Links & Services

The Site may contain links to third-party websites and services, including our Facebook and Instagram pages, Google review pages, and our third-party payment processor. This Privacy Policy does not apply to those third-party sites, and we encourage you to review the privacy policies of any third-party site you visit.

11State Privacy Considerations

Cutty's Resort is based in Grimes, Iowa, and this Policy is intended to comply with applicable Iowa law. If applicable state privacy laws (such as those of California, Iowa, or other states) grant residents specific rights regarding personal information, we will honor verifiable requests submitted through the contact information below, consistent with those laws.

12Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The "Last Updated" date at the top of this Policy indicates when it was last revised. Your continued use of the Site after any changes constitutes your acceptance of the updated Policy.